Help & Advice

Here at Le Creuset, we like to provide you with an exceptional level of customer service.

Please choose from one of the following help & advice options:

  • Follow our Care & Use instructions and your cookware is sure to last.
  • Any questions? Have a look at our FAQ section! Still not 100% sure? Just call our friendly Customer Service team on our shareline 086 177 3321, open from Monday - Friday, 9am - 5pm, or send an email to
  • For information on the Le Creuset policies read our Terms & Conditions.
  • Click here for Privacy & Security information.
  • To make online shopping as easy as possible have a look at our Delivery & Returns section.
  • Find details on our Payment Options here.